Business has changed forever and now it’s all about customer experience, relationships and personalization. Mobile operators have been facing profitability squeeze since the past few years, and some of the business challenges faced can be…
Category: Services
As basic connectivity becomes a commodity, “Telcos” are turning to a vast array of services such as VAS (Value Added Services) to differentiate themselves, attract new customers and boost margins and ARPU (Average Revenue Per…
We all know that effective business communication is the most crucial element that contributes to the success of this business. In fact, a business that communicates effectively with its clients has a bigger edge over…
